Melvin Serrano
Houston
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously, such as the handling of money, maintining a clean eating enviorment, etc. with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Server
Kelly's Country Cooking
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Improved customer experience by being attentive and providing quick service to any needs without sacrificing quality
Busser
Kelly's Country Cooking
01.2023 - 03.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Cashier
Kelly's Country Cooking
01.2023 - 03.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Busser
Pizza Ranch
04.2021 - 07.2021
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Provided attentive service and proactively assessed guest needs.
Education
Natural Sciences
San Jacinto College
13735 Beamer Rd, Houston, TX 7708905.2027
High School Diploma -
Dobie High School
Houston, TX05.2024
Skills
- Product and Service Sales
- Verbal and Written Communication
- Cleaning and Sanitizing
- Cash Drawer Management
- Money Handling
- Issue Resolution
- Product Knowledge
- Active Listening
- Goal-Setting and Achievement
Timeline
Server
Kelly's Country Cooking
03.2023 - Current
Busser
Kelly's Country Cooking
01.2023 - 03.2023
Cashier
Kelly's Country Cooking
01.2023 - 03.2023
Busser
Pizza Ranch
04.2021 - 07.2021
Natural Sciences
San Jacinto College
High School Diploma -
Dobie High School
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