Memory Gamino
Chicago,IL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Customer Development Representative
Power Home Remodeling
04.2024 - Current
- Developed and implemented customer service policies and procedures.
- Built and led top-to-top relationships between company and key players.
- Influenced customers to grow sales, improve service and identify customer service and logistics efficiencies by utilizing new techniques, tools and information systems.
CLINICAL LABORATORY TECHNICIAN
Vistalink-ClinicCare Health
09.2022 - 10.2023
- Protected all patient information to conform to HIPAA, internal and other regulatory standards
- Utilized expertise in chemistry and immunology to help with diagnosis of medical issues
- Prepare specimen and analyze the chemical and hormonal content of bodily fluids with laboratory equipment and detected anomalies related to diseased state
MEDICAL LABORATORY TECHNICIAN/PHLEBOTOMUS MANAGER
NTL Laboratory
11.2021 - 09.2022
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards
- Utilized expertise in microbiology, chemistry and immunology to help with diagnosis of medical issues
- Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
MEDICAL ASSISTANT/VACCINE COORDINATOR
HR Support Pros
09.2020 - 02.2022
- Implemented and enforced policies and procedures
- Manage sample organization and return Produced consistent results by standardizing testing and specimen handling procedures
- Collected and documented patient medical information such as blood pressure and weight.
MEDICAL LABORATORY TECHNICIAN
University Of Chicago Medical Center
11.2020 - 08.2021
- Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks
- Located disease markers and outlined findings in thorough reports for clinicians.
ABROAD ENGLISH TEACHER
TEFL
06.2019 - 11.2019
- Progress Spanish Time management Patient-focused care, Developed and implemented powerful English curricula, aimed to meet education standards and enlighten students
- Monitored student progress and performance, and maintained meticulous documentation for each student
- Collaborated with other faculty members to connect curriculum and deepen the level of learning taking place.
Education
Medical Sales College
Chicago, ILPurdue University Calumet
Hammond, INSkills
- Spreadsheets
- Personable and trustworthy
- Strategic Planning
- Staff Management
- Goal-Oriented
- Relationship selling
- Client Relationship Management
Languages
Spanish
Native or Bilingual
Timeline
Customer Development Representative
Power Home Remodeling
04.2024 - Current
CLINICAL LABORATORY TECHNICIAN
Vistalink-ClinicCare Health
09.2022 - 10.2023
MEDICAL LABORATORY TECHNICIAN/PHLEBOTOMUS MANAGER
NTL Laboratory
11.2021 - 09.2022
MEDICAL LABORATORY TECHNICIAN
University Of Chicago Medical Center
11.2020 - 08.2021
MEDICAL ASSISTANT/VACCINE COORDINATOR
HR Support Pros
09.2020 - 02.2022
ABROAD ENGLISH TEACHER
TEFL
06.2019 - 11.2019
Medical Sales College
Purdue University Calumet