Mendi James

As an Account Executive at SHI, I specialize in delivering tailored IT solutions to the healthcare sector. With a focus on fostering strong client relationships, I work closely with healthcare organizations to understand their unique challenges and provide strategic solutions that enhance their IT infrastructure.

My role involves identifying new business opportunities, driving sales growth, and ensuring customer satisfaction. By staying on top of industry trends, I am able to offer insights that help clients navigate the evolving healthcare landscape. Whether it's hardware, software, cloud services, or comprehensive IT strategies, I am committed to aligning SHI's offerings with the specific needs of healthcare providers.

Collaboration is key to my approach. I work with cross-functional teams within SHI to deliver seamless service and solutions that meet and exceed client expectations. Through effective communication and a deep understanding of my clients' goals, I aim to be a trusted partner in their success.

• Mastered territory management and building rapport with clients
• Train entry level reps for door to door sales and teach them sales systems to apply in the field
• Built local sales and marketing plan for each targeted district within defined territory.

• Maintained accurate records on resident health benefits from all payer sources
• Created medical notes based on history, physical exam findings, assessments, diagnoses, and treatment options
• Maintained total confidentiality of personal and financial data
• Assisted physician in providing quality care to patients
• Identified discrepancies, solved problems and presented solutions
• Demonstrated effective organizational and communication skills, both written and verbal

• Built rapport with clients and met on a weekly basis to work toward a treatment goal
• Supported women's economic advancement, leadership development, and personal empowerment.