Menka Patel
Rogersville,TN
Summary
Dynamic manager with a proven track record at Diva.inc excelling in customer service and team leadership. Achieved significant cost reductions through process improvements while enhancing customer satisfaction. Skilled in inventory management and adept at complex problem-solving, fostering strong relationships with clients and suppliers to drive business success.
Overview
10
10
years of professional experience
Work History
Manager in Charge
Diva.inc
Rogersville, TN
09.2015 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Master of Science - Mathematics
S.P. University
IndiaSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Documentation and reporting
- Work prioritization
- Inventory management
- Data analysis
- Multitasking
- Problem-solving
Languages
English
Full Professional
Timeline
Manager in Charge
Diva.inc
09.2015 - Current
Master of Science - Mathematics
S.P. University