Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mercedees Taylor

Sycamore,OH

Summary

Experienced and communicative customer service professional known for delivering top-notch service. Highly personable and dedicated to providing exceptional support. Detail-oriented and punctual, consistently striving for excellence.

Overview

5
5
years of professional experience

Work History

Catering Coordinator

The Bakers Cafe
Findlay, OH
01.2022 - Current
  • Developed menus based on client preferences and budget constraints.
  • Resolved any customer complaints in a professional manner.
  • Developed seasonal menus with a focus on fresh and healthy ingredients.
  • Maintained detailed records of customer interactions and transactions.

General Manager

Anytime Fitness
Kenton, OH
01.2021 - 02.2022
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.

Shift Supervisor

Starbucks
Findlay, OH
01.2020 - 02.2021
  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Maintained accurate records of daily transactions and deposits.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.

Education

High School Diploma -

Virtual Community Schools
Columbus, OH
08-2017

Skills

  • Customer Service
  • Accurate Cash Handling
  • Complaint Handling
  • Troubleshooting
  • Friendly, Positive Attitude
  • Team building
  • Multitasking
  • Organizational Skills
  • Quality Assurance

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Catering Coordinator

The Bakers Cafe
01.2022 - Current

General Manager

Anytime Fitness
01.2021 - 02.2022

Shift Supervisor

Starbucks
01.2020 - 02.2021

High School Diploma -

Virtual Community Schools

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Mercedees Taylor