Mercedes Demello
Pahoa,HI
Summary
Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Dental Assistant
Kahala Cosmetic And Family Dentistry
Honolulu, HI
07.2021 - 02.2022
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Front Desk Receptionist/Dental Assistant
Yim Orthodontics
Kaneohe, HI
09.2019 - 08.2021
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Monitored office supplies by checking inventory and placing orders.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Helped new employees on administrative procedures, company policies and performance standards.
Cashier
Ross Dress For Less
Hilo, HI
02.2015 - 02.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Hawaii Dental School Of Arts
HonoluluHigh School Diploma -
Keaau High School
05.2013
Skills
- Telephone Etiquette
- Computer Proficiency
Certification
- Certified Dental Assistant
Timeline
Front Desk Receptionist/Dental Assistant
Kahala Cosmetic And Family Dentistry
07.2021 - 02.2022
Front Desk Receptionist/Dental Assistant
Yim Orthodontics
09.2019 - 08.2021
Cashier
Ross Dress For Less
02.2015 - 02.2018
Hawaii Dental School Of Arts
High School Diploma -
Keaau High School