Summary
Work History
Education
Skills
Timeline
Generic

Mercedes Gibson

Jasper,AL

Summary

Dynamic Sales Associate with a proven track record at Dollar General, excelling in customer service and cash handling. Skilled in building rapport and fostering loyalty, I effectively managed high-stress situations while ensuring store appeal. Reliable and goal-oriented, I consistently contributed to a positive shopping experience and maintained product availability.

Work History

Sales Associate

Dollar General
01.2024 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

Carbon Hill High School
Carbon Hill, AL
05.2013

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving

Timeline

Sales Associate

Dollar General
01.2024 - 05.2024

High School Diploma -

Carbon Hill High School
Mercedes Gibson