Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MERCEDES JOHNSON

De Pere

Summary

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Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

MANAGER/BARTENDER/COOK

Bay Area Burger
01.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved safety procedures to create safe working conditions for workers.

TEAM LEADER/BLENDING OPERATOR

Salms Partners
08.2020 - 12.2022
  • Operated and maintained blending machinery in a high-volume food production environment.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
  • Supervised a team of operators, ensuring production goals were met while maintaining safety and quality standards.
  • Conducted regular equipment inspections and
    troubleshooting to prevent downtime.
  • Adhered to all safety protocols and enforced compliance with company procedures.

Behavioral Treatment Tech

WEAP (Wisconsin Early Autism Program)
12.2017 - 08.2020
  • Work directly with children ages 3 to 6, and their families, in their homes and/or at the center, building positive relationships, playing with a purpose, effectively teaching new skills and monitoring their progress to report back to senior staff.
  • Developed strong rapport with patients through active listening, empathy, and patience, establishing trust within therapeutic relationships.
  • Maintained a safe and supportive environment for patients, fostering positive behavior change.
  • Assisted in the development of personalized goals and objectives for each patient''s treatment plan.
  • Implemented evidence-based behavioral interventions to reduce maladaptive behaviors and increase adaptive skills.
  • Collaborated with multidisciplinary healthcare teams to develop comprehensive treatment strategies for patients.
  • Improved patient outcomes by implementing individualized behavioral treatment plans.
  • Supported families by providing guidance on effective parenting techniques and strategies for managing challenging behaviors at home.
  • Documented daily progress notes, detailing patient responses to interventions and areas of improvement or concern.

Education

Associate of Arts - Police Science/Law Enforcement

NWTC
Green Bay, WI
01.2017

High School Diploma - General

West De Pere High
De Pere, WI

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Task delegation

Certification

FORKLIFT CERTIFICATION

Valid through September 2025

PALLET JACK CERTIFICATION

Valid through September 2025

Timeline

MANAGER/BARTENDER/COOK

Bay Area Burger
01.2023 - Current

TEAM LEADER/BLENDING OPERATOR

Salms Partners
08.2020 - 12.2022

Behavioral Treatment Tech

WEAP (Wisconsin Early Autism Program)
12.2017 - 08.2020

High School Diploma - General

West De Pere High

Associate of Arts - Police Science/Law Enforcement

NWTC

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