Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercedes McCoy

Buffalo

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Applebee's Grill + Bar. Proven ability to engage guests and manage multiple tasks efficiently. Strong work ethic complemented by cash handling expertise, ensuring seamless transactions and positive experiences. Committed to fostering relationships and enhancing service quality in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Server

Applebee's Grill + Bar
03.2019 - 12.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Cashier

Dollar General Market
01.2017 - 11.2018
  • Assisted customers with transactions and inquiries, ensuring a positive shopping experience.
  • Operated cash register accurately, processing payments efficiently.
  • Maintained clean and organized checkout area to enhance workflow and customer satisfaction.
  • Collaborated with team members to manage inventory levels and restock merchandise as needed.

Service Writer

Perfect Auto
04.2009 - 06.2012
  • Assisted customers in understanding service needs and recommended repairs accurately.
  • Recorded detailed service orders and maintained accurate customer records efficiently.
  • Coordinated with technicians to ensure timely completion of services and repairs.
  • Addressed customer inquiries and resolved concerns efficiently.

Education

Diploma -

Green Valley High School
Henderson, NV

CNA - Certified Nursing Assistant

Care4U
Toledo, OH

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise

Timeline

Server

Applebee's Grill + Bar
03.2019 - 12.2021

Cashier

Dollar General Market
01.2017 - 11.2018

Service Writer

Perfect Auto
04.2009 - 06.2012

Diploma -

Green Valley High School

CNA - Certified Nursing Assistant

Care4U

Similar Profiles

CREATE PROFILE