Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercedes Morrison

Beatrice,Nebraska

Summary

Excellent communicator within work and dealing with customers. Likes time management and self motivated. Adapts really well to any given work while maintaining a good decision making and also working well under pressure. Great at helping others and maintaining a good status among co-workers. Adequate computer literate. Seeking employment for long term within a company to make a life long career out of it.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Williams Cleaners
05.2017 - 02.2022
  • Greeted customers with professionalism
  • Answered calls and took messages
  • Resolved issues for customers
  • Ensured clean environment
  • Scheduled pick up and deliveries
  • Assembled clothing.

Fabricator

Prairie View Industries
05.2015 - 07.2017
  • Worked as a operator on various machines
  • Knowledge of some power tools
  • Wrote some programs on computers
  • Assisted new employees with training
  • Fork lift operator
  • Third commander for department crew
  • Role modeled Positive attitude.

Packaging Clerk

Fairbury Steakes
02.2014 - 06.2015
  • Ensure that items are packed in a safe manner by using packing materials
  • Report any damaged items to supervisor and make sure that they are replaced
  • Make sure that packed cartons are sealed and labeled appropriately
  • Assist in loading packed items onto delivery trucks and make sure that they are stacked properly
  • Ensure that all work areas are clean and maintained at all times.

Education

Associate of Applied Science in Business -

Southeast Community College Area
Lincoln, NE
05.2024

Skills

  • Reading Comprehension
  • Speaking
  • Writing
  • Time Management
  • Judgment and Decision Making
  • Active Learning
  • Installation
  • Active Listening
  • Critical Thinking
  • Learning Strategies
  • Data Entry
  • Data Collection
  • Product Knowledge
  • Account Updating
  • Information Security
  • Complaint Resolution
  • Client Relations
  • Staff Training
  • Customer Service
  • Conflict Resolution
  • Money Handling Abilities
  • Multi-Line Phone Talent

Timeline

Customer Service Representative

Williams Cleaners
05.2017 - 02.2022

Fabricator

Prairie View Industries
05.2015 - 07.2017

Packaging Clerk

Fairbury Steakes
02.2014 - 06.2015

Associate of Applied Science in Business -

Southeast Community College Area

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Mercedes Morrison