Mercedes Tygart
Gold Beach,OR
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful, recognized for delivering high-quality healthcare and excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Nort Bend Medical Center
Gold Beach, OR
08.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Medication refills and ear lavages.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Conducted EKGs.
- Organized patient charts before each day's clinic sessions began.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Receptionist
North Bend Medical Center
Gold Beach, OR
08.2021 - 08.2022
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Physical Therapy Receptionist
Gold Beach Physical Therapy
God Beach, OR
02.2016 - 08.2021
- Answered incoming phone calls in a professional manner and provided accurate information about services offered by the clinic.
- Assisted Physical Therapists in preparing treatment rooms, setting up equipment and providing supplies when necessary.
- Provided support to Physical Therapists during treatments by providing assistance with mobilization devices, positioning patients on tables or beds.
- Verified insurance coverage and copayments for treatments.
- Scheduled patients' appointments and made reminder calls prior to their visits.
Construction Flagger
Tidewater Contractors
Brookings, OR
06.2014 - 02.2016
- Directed traffic around construction sites using hand signals, flags, and signs.
- Positioned cones, barricades, and other warning devices to alert drivers of potential dangers.
- Communicated with construction personnel regarding the flow of traffic in work zones.
Education
Medical Coding And Billing
AAPC
09-2024
High School Diploma -
Brookings Harbor High
Brookings, OR06-2009
Skills
- Medical Terminology
- Medical office administration
- Patient-focused care
- Data Entry
- Immunization Administration
- EKG administration
- Maintaining confidentiality
- EPIC user
Certification
- CCMA
- CPR
Affiliations
- I'm a lover of camping, dogs, running, and hunting.
Timeline
Medical Assistant
Nort Bend Medical Center
08.2022 - Current
Receptionist
North Bend Medical Center
08.2021 - 08.2022
Physical Therapy Receptionist
Gold Beach Physical Therapy
02.2016 - 08.2021
Construction Flagger
Tidewater Contractors
06.2014 - 02.2016
- CCMA
- CPR
Medical Coding And Billing
AAPC
High School Diploma -
Brookings Harbor High
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