Mercedes Varner
Ladson,SC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Kiaros
10.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Manager's Assistant
Edible Arrangements
08.2021 - 10.2022
- Cleaned and organized kitchen stations to promote team efficiency.
- Followed supervisor instructions to complete tasks on time.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
Education
High School Diploma -
Stratford High School
Goose Creek, SC05.2013
Skills
- Buffet Setup and Takedown
- Service Prioritization
- Utensil Cleaning
- Hospitality Service Expertise
- Guest Satisfaction
- Quality Control
- Forecast Preparation
- White Glove Service
- Workflow Coordination
- Communications Protocols
- Guest Seating
Timeline
Server
Kiaros
10.2022 - 08.2023
Manager's Assistant
Edible Arrangements
08.2021 - 10.2022
High School Diploma -
Stratford High School
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