Professional Summary
Overview
Work History
Education
Skills
Enjoy gym, church and friends
Timeline

mercedes Walters-Adams

Everglades High School
Pembroke Pines,Fl
33
years of professional experience
Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.

Work History

Substitute Teacher

2 Years
Everglades High School | Miramar, FL | 01.2016 - 01.2018
  • Instructed, tutored, and mentored individual students.

Support coordinator

19 Years 7 Months
Metro Dade County Aviation Department | Miami , FL | 01.1985 - 08.2004
  • Organized company files and creating support system to decrease workload and increase productivity of account managers.

Education

Bachelor of Arts - Communication/social worker

Barry University | Miami Shores, FL | 2004

Skills

Positive and friendly
Exceptional time management skills
Detail-oriented
CallSelect communication systems
Types [40 ] WPM
People-oriented
Excellent work ethic
Sales analysis

Enjoy gym, church and friends

I love working out with a group of friends at the gym. Another enjoyment is attending  church on Wednesday and Sunday.  I believe prayers can change a country nation , city and homes therefore  I attend Saturday morning prayer. I enjoy helping in clothing and feeding the homeless. 

Timeline

Substitute Teacher

Everglades High School
01.2016 - 01.2018Read More

Support coordinator

Metro Dade County Aviation Department
01.1985 - 08.2004Read More

Barry University

Bachelor of Arts from Communication/social worker
Read More
mercedes Walters-Adams