Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Mercedes Watson

Cincinnati,Ohio

Summary

Customer service-oriented professional with strong multitasking and time management abilities. Committed to providing each customer with a positive and memorable experience. Proficient with handling issues that may arise and finding quick solutions whenever possible.

Overview

3
3
years of professional experience

Work History

Hostess

Longhorn Steakhouse
Wadsworth, OH
05.2023 - Current
  • Greeted guests upon arrival and escorted them to their tables.
  • Resolved any customer complaints or issues quickly and professionally.
  • Conducted regular maintenance activities, such as wiping tables and mopping floors.
  • Demonstrated strong interpersonal skills when interacting with customers.

Head Hostess

New Style Chinese
Wadsworth, OH
06.2021 - 05.2023
  • Served as the primary contact for vendors providing supplies or services for the restaurant.
  • Managed financial transactions including payments, refunds, discounts.
  • Performed administrative tasks such as taking phone calls, managing emails, and scheduling shifts.

Education

High School Diploma -

Wadsworth High School
Wadsworth, OH
05-2023

Psychology

University of Cincinnati
Cincinnati, OH

Skills

  • Customer Service
  • Effective Multitasking
  • Payment Processing
  • Positive and professional
  • Detail Oriented
  • Phone Etiquette

Accomplishments

  • Excellence roll all four years of high school
  • Graduated Summa Cum Laude
  • Took all honors or college-level classes

Affiliations

  • Participated in a leadership club in my high school
  • Played on my high school tennis team for two years
  • Always participated in art classes, and took AP art for senior year

Timeline

Hostess

Longhorn Steakhouse
05.2023 - Current

Head Hostess

New Style Chinese
06.2021 - 05.2023

High School Diploma -

Wadsworth High School

Psychology

University of Cincinnati

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Mercedes Watson