Mercedes A. Alfonso Mestre
Lawrenceville,USA
Summary
I hold a law degree specializing in business administration and have 14 years of experience in the areas of Human Resources, Corporate Financial Contracting, Commercial Management, and Customer Service. During this period, I developed teamwork, leadership, and responsibility skills that allowed me to face challenges and translate them into professional growth. I am proficient in programs such as Word, Excel, and computer systems that can be adapted to each location as required.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cashier
Cheque Express. USA
11.2022 - 06.2023
- Main Duties
- Check cashing.
- Money transfers, top-ups, bill payments.
- Cash counting.
- Bank deposits.
- Daily receipt of cash from the bank.
- Store opening and closing.
- Per own request and delivery process.
- Immediate supervisor: Hector Ximulaya
Human Resources Management Specialist, Commercial
Corporation Cimex S.A . Cuba
08.2007 - 11.2021
- Main Duties
- Serving national suppliers and managing inventory for the retail network.
- Quarterly reconciliations of merchandise delivery plans and fulfillment of contracted requirements.
- Distribution of merchandise containers to the retail store network.
- Monitoring and managing containers arriving at shipping ports.
- Inventory analysis and product representation against warehouse.
- Customer service with service contracting.
- Weekly coordination meetings.
Education
Associate of Applied Science - Registered Behavior Technician
Behavior Analyst Certification Board
10-2025
Associate of Applied Science - Law
Faculty of Law
Guantanamo, Cuba01.2012
High School Diploma -
José Maceo Polytechnic Vocational School
Guantanamo, Cuba01.2006
Bachelor of Arts - Basic Secondary And Primary Education
Regino Eladio Botti Vocational Music School
Guantanamo, Cuba01.2003
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
REGISTERED BEHAVIOR TECHNICIAN (RBT)
Timeline
Cashier
Cheque Express. USA
11.2022 - 06.2023
Human Resources Management Specialist, Commercial
Corporation Cimex S.A . Cuba
08.2007 - 11.2021
Associate of Applied Science - Registered Behavior Technician
Behavior Analyst Certification Board
Associate of Applied Science - Law
Faculty of Law
High School Diploma -
José Maceo Polytechnic Vocational School
Bachelor of Arts - Basic Secondary And Primary Education
Regino Eladio Botti Vocational Music School