Mercedez Patlan
Corpus Christi
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Burger Company
Padre Island
02.2025 - Current
- Developed and implemented staff training program to ensure quality customer service.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Managed daily administration and operations of beverage department, answering questions and monitoring task prioritization.
Server
Hardknocks Sports Bar and Grill
Padre Island
04.2022 - Current
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Provided excellent customer service to ensure satisfaction.
- Upheld high standards of sanitation in accordance with health department regulations.
Education
High School Diploma -
Bloomington High School
Bloomington, TX06-2020
Skills
- Staff training
- Inventory management
- Customer service
- Team leadership
- Conflict resolution
- Time management
- Product knowledge
- Communication skills
Certification
- I have my TABC license and my Handlers as well. Im also certified to provide CPR.
Timeline
Bartender Shift Manager
Burger Company
02.2025 - Current
Server
Hardknocks Sports Bar and Grill
04.2022 - Current
High School Diploma -
Bloomington High School
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