Mercedez Soto
Las Vegas,NV
Summary
Property Manager with 5+ years of multifamily experience overseeing a 300+ unit community through multiple ownership and management transitions. Proven track record in maintaining high occupancy, controlling operating expenses, ensuring Fair Housing compliance, and strengthening resident satisfaction. Experienced in budget oversight, vendor negotiations, staff leadership, and full-cycle property operations. Known for stability, accountability, and protecting asset value during periods of change
Overview
8
8
years of professional experience
Work History
Property Manager / Assistant Community Manager
Pacifica Residential, RPM Living (ownership Transition)
Las Vegas, NV
03.2021 - Current
- Managed daily operations of a 305-unit Class B/C community through multiple ownership and management transitions.
- Oversaw leasing, renewals, delinquency management, and resident relations to maintain occupancy and reduce turnover.
- Assisted with budgeting, expense tracking, and cost-control initiatives to protect NOI.
- Negotiated vendor contracts and coordinated maintenance services to control costs and maintain property standards.
- Ensured compliance with Fair Housing laws, company policies, and local regulations.
- Supervised and trained onsite staff to support efficient operations and team accountability.
- Conducted property inspections and coordinated preventative maintenance to reduce emergency repairs.
- Management Companies: Pacifica Residential, RPM Living (ownership transition)
Sales Lead
Charlotte Russe
Las Vegas, NV
11.2019 - 03.2021
Store Manager
Journeys
Las Vegas
01.2018 - 03.2021
Education
High School Diploma - undefined
Canyon Springs High School
Las Vegas, NVSkills
- Class B/C Property Operations
- Fair Housing & Compliance
- Lease Enforcement
- Delinquency & Collections
- Budget Tracking
- Vendor Management
- Preventative Maintenance
- Occupancy & Retention Strategies
- Resident Relations
- Staff Training & Supervision
- Yardi
- RentCafe
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Property Manager / Assistant Community Manager
Pacifica Residential, RPM Living (ownership Transition)
03.2021 - Current
Sales Lead
Charlotte Russe
11.2019 - 03.2021
Store Manager
Journeys
01.2018 - 03.2021
High School Diploma - undefined
Canyon Springs High School