Mercy Ferreiras
North Bergen,NJ
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
23
23
years of professional experience
Work History
Hairstylist
Cookie Cutters
09.2022 - 04.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
Hairstylist
Sport Clips
04.2017 - 06.2020
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Hairstylist
Vincents Rejuvination
02.2001 - 04.2016
- Expanded client base through word-of-mouth referrals from satisfied customers and targeted marketing efforts.
- Streamlined appointment scheduling and managed time efficiently to accommodate multiple clients per day.
- Stayed up-to-date on current industry trends by attending workshops, trade shows, and continuing education courses.
- Implemented creative solutions for challenging hair situations such as color corrections or repairing damaged hair.
- Demonstrated excellent communication skills with clients, effectively translating their desired look into a successful hairstyle.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
Cosmetology Degree - Cosmetology Education
New Horizons School of Cosmetology
59 Bergenline Ave West New York , NJ05.1991
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Detail-orientated
- Relationship building and management
- Highly motivated self-starter
- [State] Licensed Cosmetologist
- Men and women haircuts
- Cuts for women
- Hair analysis
- Appointment Coordination
- Styling Tools
Timeline
Hairstylist
Cookie Cutters
09.2022 - 04.2024
Hairstylist
Sport Clips
04.2017 - 06.2020
Hairstylist
Vincents Rejuvination
02.2001 - 04.2016
Cosmetology Degree - Cosmetology Education
New Horizons School of Cosmetology
Similar Profiles
Savanna CainSavanna Cain
Children's Hairstylist at Cookie CuttersChildren's Hairstylist at Cookie Cutters
Sebastian MahfoodSebastian Mahfood
Salon Manager at Cookie Cutters Haircuts For KidsSalon Manager at Cookie Cutters Haircuts For Kids
Erin ElsworthErin Elsworth
Selling Swimwear at Cookie CuttersSelling Swimwear at Cookie Cutters