Mercy Weiss
Ballys
Dover,DE
7
years of professional experience
Results-driven professional with solid experience in customer service and cash handling. Known for excellent people skills and the ability to manage time effectively, committed to exceeding customer expectations and fostering long-term relationships.
Work History
Sales Associate
7 Months- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Provided support during inventory management, contributing to accurate stock levels and availability.
- Built relationships with customers to encourage repeat business.
Sales Associate
3 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and product features to inform customer decisions.
- Organized merchandise displays to attract customer attention and drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
Deli Associate
1 Year- Operated slicers, scales, and other equipment with precision to maintain efficient workflow.
- Assisted in inventory management, tracking stock levels, and ensuring timely replenishment of supplies.
- Trained new team members on procedures, equipment usage, and safety protocols to enhance operational efficiency.
Customer Service Cashier
1 Year 2 Months- Assisted customers with menu selections, ensuring exceptional service and satisfaction.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
Deli Associate
9 Months- Prepared and served high-quality deli products, ensuring freshness and adherence to food safety standards.
- Monitored product quality regularly, identifying issues promptly to minimize waste and maintain standards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
Cashier
1 Year 1 Month- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and reconciled daily sales reports.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Excellent people skills
Relationship building
Outgoing personality
Cash handling
Stocking and receiving
Verbal/written communication
Timeline
Sales Associate
Ballys
10.2025 - 05.2026Read More
Sales Associate
Spirit Halloween
08.2024 - 11.2024Read More
Deli Associate
Weis Markets Inc
05.2023 - 05.2024Read More
Customer Service Cashier
Jimmy Johns Gourmet Subs
07.2021 - 09.2022Read More
Deli Associate
Royal Farms
08.2020 - 05.2021Read More
Cashier
Acme
06.2019 - 07.2020Read More
POLYTECH High School
High School Diploma
Read More