Meredith Burrow
Roanoke,VA
Summary
Driven Manager with a proven track record at Wells Fargo, enhancing customer satisfaction and team performance through effective conflict resolution and staff development. Excelled in strategic planning and complex problem-solving, significantly improving operational efficiency. Skilled in both team leadership and operations management, adept at cross-training employees to bolster team agility.
Overview
19
19
years of professional experience
Work History
Manager
Wells Fargo
Roanoke, VA
06.2005 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Cave Spring High School
Roanoke, VA2000
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Operations Management
- Project Management
- Performance Management
- Schedule Preparation
- Policy Implementation
- Marketing
- Customer Service
Volunteer
Children’s Miracle Network Volunteer
Carilion Children’s Family Board Member
Carilion Children’s Volunteer
Member of the Junior League of the Roanoke Valley
PTA Board Member for Roanoke County Schools
Volunteer at Cave Spring United Methodist Church
Timeline
Manager
Wells Fargo
06.2005 - Current
Cave Spring High School