Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Patient Access Representative (ED Registrar)
Trinity Health Grand Rapids
04.2025 - Current
Responsible for obtaining and/or verifying demographic, financial, and insurance information from patients and/or their representatives.
Delivering the initial Important Message of Medicare (IMM) and the Medicare Outpatient Observation Notice (MOON) letter to patients at the time of admission.
Provided information to patients regarding financial support that may be available and coordinate with a Financial Counselor for follow up.
Barista
BIGGBY COFFEE
08.2024 - 06.2025
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor, and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Maintained regular, consistent attendance, and punctuality
Sales Associate
American Eagle Outfitters
11.2021 - 05.2025
Organized and put away merchandise in a neat and timely manner.
Used customer service skills to help guests find and purchase merchandise.
Assisted in inventory management.
Organized and facilitated guests and merchandise in fitting rooms.
Resolved customer complaints promptly and professionally.