Meredith Setliff
Reidsville,GA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Cafe Pasta
09.2019 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
DIrect Support Staff
Rouses Group Home
08.2022 - 12.2022
- Enhanced client independence by implementing personalized support plans and monitoring progress.
- Improved client well-being by providing emotional support and fostering strong relationships.
- Assisted clients with daily living tasks for increased autonomy and satisfaction.
- Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
- Designed engaging activities tailored to individual needs, boosting client engagement and quality of life.
- Implemented behavior management strategies consistently, reducing incidents of negative behaviors among clients.
Education
Associate of Applied Science - Nursing
Rockingham Community College
Wentworth, NC06.2025
Associate of Applied Science - Nursing Assistance
Rockingham Community College
Wentworth, NC05.2024
High School Diploma -
Reidsville High School
Reidsville06.2022
Skills
- Table Setting
- Supply Restocking
- Beverage Preparation
- Food Running
- Safe Food Handling
- Food Delivery
- Patient Companionship
- Basic Housekeeping
- Mobility Assistance
- Meal Preparation
- ADL Assistance
- Behavioral Management
- HIPAA Compliance
- PPE Usage
- Direct Patient Care
- Strong Ethics
- Flexible Schedule
- First aid and safety
- Relationship Building
- Client Transportation
- Medication Administration
- Medication and Appointment Reminders
- Behavior redirection
Certification
- CNA - Certified Nurse Assistant
Timeline
DIrect Support Staff
Rouses Group Home
08.2022 - 12.2022
Server
Cafe Pasta
09.2019 - Current
Associate of Applied Science - Nursing
Rockingham Community College
Associate of Applied Science - Nursing Assistance
Rockingham Community College
High School Diploma -
Reidsville High School