Meredith Sparks
Gaffney,SC
Summary
Proactive manager skilled in coordinating operations and effective communication. Experienced in managing onboarding processes and conducting training, contributing to improved team performance and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Co-Manager
Ingles Markets Inc
06.2024 - Current
- Managed daily operations, ensuring efficient workflow and adherence to company standards.
- Conducted regular staff meetings to communicate goals, policies, and updates effectively.
- Processed timecards and payroll data for team of employees.
- Managed onboarding process for new hires, ensuring smooth integration into company culture.
- Increased staff productivity by providing ongoing training and support on utilization management policies and procedures.
- Coordinated scheduling for multiple teams to optimize resource allocation and workflow efficiency.
Customer Service Manager
Ingles Markets Inc
09.2019 - 06.2024
- Accomplished multiple tasks within established timeframes.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Oversaw cashier operations and bookkeeping.
Education
Business Management
Spartanburg Community College
Spartanburg, SCHigh School Diploma -
South Carolina Virtual Charter School
Columbia, SC05-2019
Skills
- Staff management
- Customer service
- Time management
- Policy implementation
- Decision-making
Certification
ServSafe Food Manager Certification
Timeline
Co-Manager
Ingles Markets Inc
06.2024 - Current
Customer Service Manager
Ingles Markets Inc
09.2019 - 06.2024
Business Management
Spartanburg Community College
High School Diploma -
South Carolina Virtual Charter School