Summary
Overview
Work History
Education
Skills
Timeline
Generic

Merhawi Legesse

Richardson,TX

Summary

Dedicated sales associate with a strong background in customer service and problem-solving. Proven ability to enhance customer experiences, streamline operations, and collaborate effectively with team members.

Overview

3
3
years of professional experience

Work History

Sales Associate

Home Depot
Dallas, TX
02.2025 - 02.2026
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Maintained store displays, ensuring products were well-stocked and organized.
  • Processed transactions efficiently using point-of-sale systems.
  • Collaborated with team members to enhance customer service experiences.
  • Assisted customers with product selections and provided expert advice on home improvement projects.

Customer Service Representative

Sketchers
Dallas, TX
05.2024 - 09.2024
  • Assisted customers with product inquiries and order processing to enhance satisfaction.
  • Resolved customer complaints efficiently, ensuring positive experiences and retention.
  • Utilized point-of-sale systems to manage transactions and maintain accurate inventory levels.
  • Educated customers on product features and promotions, driving informed purchasing decisions.

Customer Service Cashier

Walmart
Dallas, Tx
05.2023 - 10.2023
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained clean and organized checkout area to ensure operational efficiency.
  • Handled cash and managed register balancing at end of shifts diligently.
  • Collaborated with team members to improve service delivery during peak hours.
  • Resolved customer complaints promptly, contributing to positive store reputation.

Education

Associate of Science - Nursing

Richland College
Dallas, TX
05-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Home Depot
02.2025 - 02.2026

Customer Service Representative

Sketchers
05.2024 - 09.2024

Customer Service Cashier

Walmart
05.2023 - 10.2023

Associate of Science - Nursing

Richland College