Meri Karapetyan
Granada Hills,CA
Summary
Adept at navigating complex insurance landscapes, I excelled as an Intake Coordinator at All Together Home Health, enhancing patient care through meticulous documentation and effective communication. My expertise in insurance verification and active listening significantly improved service delivery, demonstrating a unique blend of technical and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Intake Coordinator
All Together Home Health
Burbank, CA
01.2021 - Current
- Identified patient issues by actively listening and gathering necessary information during intake conversations.
- Coordinated with insurance providers to verify coverage and eligibility for services.
- Managed patient inquiries by providing clear information regarding intake procedures and services offered.
- Reviewed documentation for compliance to maintain high standards in patient care.
Education
Bachelor Of Science - Political Science
Yerevan State University
Yerevan, Armenia05.2009
Skills
- Insurance verification
- Follow-up skills
- Multi-line phone systems
- Appointment scheduling
- Scheduling appointments
- Patient scheduling
- Charting and clinical documentation
- Confidentiality
- Multi-line phone operations
- Customer service
- Multitasking and organization
- Relationship building
- Phone and email etiquette
- Team leadership
- Handling complaints
- Scheduling and calendar management
- Documentation and recordkeeping
- Cross-functional collaboration
- Staff management
- Decision-making
- Office management
- Problem-solving
- Attention to detail
- Multitasking
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Verbal and written communication
Languages
Armenian
Native or Bilingual
English
Professional Working
Russian
Professional Working
Timeline
Intake Coordinator
All Together Home Health
01.2021 - Current
Bachelor Of Science - Political Science
Yerevan State University