Merian Ventura
Los Angeles,CA
Summary
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Overview
6
6
years of professional experience
Work History
Shift Lead
Sun Day Carwash
Los Angeles, CA
03.2025 - Current
- The Sun Day Shift Lead fosters a welcoming, high-energy environment by delivering exceptional customer service and ensuring seamless daily operations. Responsibilities include greeting customers, handling sales, explaining services, maintaining a clean and safe facility, closing and opening shop, and supporting staff development. With positivity, integrity, and a passion for quality service, they help drive membership growth while fostering a fun, professional, customer-focused workplace.
Receptionist
TBC Cutting
01.2022 - 12.2023
- Process and manage weekly payroll accurately and on time. Provide excellent customer service in person and over the phone. Improved workplace organization and contributed to a faster, more efficient work environment.
Quality Check Assistant
Indie Source
01.2020 - 08.2022
- Ensure garments are produced to high-quality standards using the correct machines, yarn types, and colors. Maintained consistent communication with clients to confirm and implement any changes to orders. Focused on exceeding customer expectations through attention to detail and production accuracy.
Education
Certificate of Pre-Health Professions - Pre-Health Professions
Los Angeles Trade Technical-College
Los Angeles, CA12-2025
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Workplace safety
- Cash handling
- Positive attitude
- Bilingual (Spanish and English)
- Computer skills
- Time management
- Telephone skills
- Data entry
Timeline
Shift Lead
Sun Day Carwash
03.2025 - Current
Receptionist
TBC Cutting
01.2022 - 12.2023
Quality Check Assistant
Indie Source
01.2020 - 08.2022
Certificate of Pre-Health Professions - Pre-Health Professions
Los Angeles Trade Technical-College