Merissa Keefer
Office Manager
Harveys Lake,PA
Summary
Dedicated business professional with a strong work ethic and noted experience in administrative management. Prioritize tasks and multitask effectively to achieve goals. Methodical and detail-oriented team player with expertise in team leadership. Skilled in working in a fast paced environment, problem solving and adapting to new situations to best enhance the success and efficiency within the company. Proficient in Computer Literacy including Microsoft Office Suite & QuickBooks.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Skills
Computer Literacy & Typing Skills
Meticulous & Organized
Employee Relations
Payroll & Benefits Administration
Bookkeeping & Account Management
Work History
Office Manager
JS Wright Excavating & Underground Utilities, LLC
Carbondale, PA
06.2014 - 05.2023
- Managed day-to-day operations including Scheduling, Data Entry, Record-keeping, Accounts Receivables and Accounts Payables.
- Performed all HR-related tasks including OSHA logs, problem solving, conflict resolution, payroll processing, employee benefits programs, interviewing and onboarding new employees.
- Led and motivated an average of 15 employees while identifying and implementing appropriate strategies to increase employee satisfaction and retention.
- Maintained compliance and implemented new company policies to keep organization operating within legal and regulatory guidelines.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Developed and maintained successful relationships with employees, vendors and customers.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Processed vital documentation, completed forms and obtained appropriate verification and authorization for services.
- Created, maintained and updated filing systems for paper and electronic documents.
Education
Associate Of Applied Science - Business Management
Luzerne County Community College
Nanticoke, PA 08.2012 - 08.2014