Summary
Work History
Education
Skills
Timeline
Generic

Merlie Horton

98 Lerida Avenue

Summary

Dedicated professional with proven experience in customer service and operational efficiency, notably at Marshalls and Unifi. Excelled in enhancing customer satisfaction and streamlining processes, achieving recognition for surpassing performance standards. Skilled in cash handling and fostering positive customer interactions through patience and empathy. Demonstrates a strong work ethic and integrity, contributing to significant improvements in service delivery and workplace morale.

Work History

Cashier

Marshalls
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cabin Cleaner

Unifi
  • Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
  • Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
  • Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
  • Received recognition from supervisors for consistently exceeding performance expectations in terms of speed and quality of work delivered.

Education

Bachelors In Science Nursing -

Doctors Hospital
Philippines
1992

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier

Marshalls

Cabin Cleaner

Unifi

Bachelors In Science Nursing -

Doctors Hospital

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Merlie Horton