MERLINA MARTINEZ
Liberal,KS
Summary
Dedicated professional with experience in front desk operations and animal care. Known for exceptional customer service and time management skills. Ready to leverage leadership abilities to enhance patient experience and streamline workflow efficiency.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Ozark Orthopaedics
Arkansas City, AR
08.2025 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided excellent customer service, addressing patient inquiries and concerns promptly.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated communication between patients and medical staff to enhance workflow efficiency.
Animal Caretaker
Seaboard Farms
Beaver, OK
06.2023 - 09.2024
- Administered daily care routines for various animal species, ensuring health and well being.
- Monitored animal behavior and reported changes to management for timely intervention.
- Maintained cleanliness of animal habitats, adhering to safety and sanitation standards.
- Assisted in feeding schedules, optimizing nutritional intake for each animal type.
Education
Bachelor of Science - Health Care Management
Newman University
Wichita, KS05-2027
Associate of Science - Nursing Science
Seward County Community College
Liberal, KS05-2024
Skills
- Customer service
- Time management
- Listening skills
- Team collaboration
- Bilingual Interpreter
- Leadership
Accomplishments
- Honor Roll Student (College)
Recognized for academic excellence and maintaining a high GPA - Vice President, HALO Organization (College)
Helped lead meetings, supported student initiatives, and contributed to organizing events and activities
Timeline
Front Desk Receptionist
Ozark Orthopaedics
08.2025 - Current
Animal Caretaker
Seaboard Farms
06.2023 - 09.2024
Bachelor of Science - Health Care Management
Newman University
Associate of Science - Nursing Science
Seward County Community College