Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Meron “merry” Negash

Bloomington,MN

Summary

Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements.

Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Certified Nursing Assistant position. Ready to help team achieve company goals.

Enthusiastic Patient Care Coordinator motivated to work with patients, families and care teams efficiently. Friendly, adaptable, and collaborative professional successful devising satisfying solutions to complex problems.

Overview

9
9
years of professional experience

Work History

Patient Care Coordinator

Dental Associates Of Savage Children’s
01.2024 - Current
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.

CNA

Abbott Northwest Hospital
11.2021 - 01.2024
  • Assisted patients with daily living activities, promoting independence and dignity, Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Observe and document resident status and report changes to the nurse
  • Provide training for new employees.

Caregiver

THE GENEVA SUITES
11.2018 - 06.2021
  • Assist with nursing functions including taking vitals, weight and measurement
  • Assist with activities of daily living, such as dressing, toileting, and medication reminders
  • Observe and document resident status and report changes to the nurse
  • Provide training for new employees.

Cashier

PANERA BREAD
11.2017 - 12.2018
  • Worked well as a team member to complete tasks on time
  • Bagged items according to customer preferences
  • Maintained clean, well-stocked shelves.

Cashier

MACY'S
11.2015 - 10.2016
  • Handled customer transactions on the register
  • Worked well as a team member to complete tasks on time
  • Handled and counted money honestly
  • Listened to customers and gladly answered their questions.

Education

Nursing Degree -

NORMANDALE COMMUNITY COLLEGE
Bloomington, MN

Nursing Assistant Training Program -

INTERNATIONAL INSTITUTE OF MINNESOTA
St. Paul, MN

High School Diploma -

JOHN F. KENNEDY HIGH SCHOOL
Bloomington, MN

Skills

  • Critical Thinking Skills
  • HIPAA Compliance
  • Appointment Scheduling
  • Organizational Skills
  • Customer Service
  • Insurance Verification
  • Patient Care
  • Patient Care Coordination
  • Patient Registration
  • Payment Collection
  • Patient confidentiality

Volunteer Experience

Assistant, M HEALTH FAIRVIEW SOUTHDALE HOSPITAL, Edina, MN, 08/2019, 07/2020, Assisted nurse with blood transfusions, cleaned general area, provided support for patients and family members

Assisting, at TAKS m(Tsera Ariam Kidist Selassie Orthodox Church), Minneapolis MN 10/2017-current. Volunteering as cashier and team leader, and working at security company in the stadium

Timeline

Patient Care Coordinator

Dental Associates Of Savage Children’s
01.2024 - Current

CNA

Abbott Northwest Hospital
11.2021 - 01.2024

Caregiver

THE GENEVA SUITES
11.2018 - 06.2021

Cashier

PANERA BREAD
11.2017 - 12.2018

Cashier

MACY'S
11.2015 - 10.2016

Nursing Degree -

NORMANDALE COMMUNITY COLLEGE

Nursing Assistant Training Program -

INTERNATIONAL INSTITUTE OF MINNESOTA

High School Diploma -

JOHN F. KENNEDY HIGH SCHOOL

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Meron “merry” Negash