Merrick Williams
South Lake Tahoe,CA
Summary
Motivated and hardworking Server with excellent customer service skills. Great at handling any conflicts that arise during guest service along with anticipation of what the guest will need next. Many years of experience with POS systems and helping co-workers with problems they encounter. I provide a friendly personality for the guests to enjoy during there dining experience.
Overview
13
13
years of professional experience
Work History
Server
Camp Richardson Resort
06.2011 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills and to help our staff with with the POS system as well.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions about Camp Richardson and Lake Tahoe in general.
- Bussed and reset tables to keep dining room and work areas clean. Along with Food running and making sure plates go to the correct seats.
- Provide our guests with a friendly and energetic personality to make the feel welcomed.
Ski School Assistant
Heavenly Mountain Resort
11.2010 - 04.2011
- Helped with meal and snack preparation and feeding children.
- Tuned skies and snowboards for the guests of the ski school.
- Cleaning and maintaining of our ski and snowboard storage area.
Education
No Degree - Computer Information Technology
Franklin Pierce University
Rindge, NHHigh School Diploma -
William E. Tolman High School
Pawtucket, RI06.2006
Skills
- Food and Beverage Pairings
- Buffet Setup and Takedown
- Guest Relations Management
- Food Preparation and Safety
- Menu Memorization
- Dining Area Maintenance
- High-Volume Dining
- Pos Operation
- Server Training
- Hospitality Service Expertise
Timeline
Server
Camp Richardson Resort
06.2011 - Current
Ski School Assistant
Heavenly Mountain Resort
11.2010 - 04.2011
No Degree - Computer Information Technology
Franklin Pierce University
High School Diploma -
William E. Tolman High School
Similar Profiles
Jennifer ColemanJennifer Coleman
Bar Manager at Camp Richardson ResortBar Manager at Camp Richardson Resort
David WirtalaDavid Wirtala
Server at The Grove at Camp RichardsonServer at The Grove at Camp Richardson
Corey BrownCorey Brown
Bartender at Camp RichardsonBartender at Camp Richardson