Merrie Harris
Riverton,UT
Summary
Dynamic Bakery Team Lead at Maverik Adventure's First Stop, skilled in optimizing staff schedules and enhancing food presentation. Proven track record in increasing customer satisfaction through exceptional service and strict adherence to sanitation procedures. Strong employee engagement and waste reduction strategies contributed to a thriving bakery environment.
Overview
2026
2026
years of professional experience
Work History
Bakery Team Lead
Maverik Adventure's First Stop
Draper, UT
2025 - Current
- Conducted regular equipment maintenance checks, reducing downtime due to malfunctions or repairs.
- Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
- Mentored junior staff members in proper baking techniques, enhancing their skills and overall value to the team.
- Established effective communication channels among team members, fostering a positive work environment conducive to collaboration.
- Increased customer satisfaction through consistently delivering high-quality products and excellent service.
- Ensured a safe work environment by maintaining strict adherence to food safety guidelines and sanitation standards.
- Resolved customer concerns quickly and professionally, resulting in increased loyalty and repeat business.
- Supervised daily bakery operations, ensuring consistent product quality and timely completion of tasks.
- Maintained cleanliness and hygiene in bakery premises.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Implemented quality control measures, resulting in fewer customer complaints and product returns.
Anventure Bakery Guide
Maverik Adventure's First Stop
LaVerkin, UT
02.2022 - 01.2025
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Built personal relationships with guests to promote positive experiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Established positive relationships with tour members through fun and engaging conversation.
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Used utensils and equipment to portion, wrap and display bakery items.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Order Paking Associate
Walmart Dc
Hurricane, UT
06.2015 - 06.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
Assistant Manager
Walmart
St. George, UT
06.2006 - 06.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Education
Highland High
Salt Lake City, UT06.1978
Skills
- Store operations
- Scheduling staff
- Sanitation procedures
- Food presentation
- Waste reduction
- Allergen awareness
- Employee engagement
- Food management experience
Timeline
Anventure Bakery Guide
Maverik Adventure's First Stop
02.2022 - 01.2025
Order Paking Associate
Walmart Dc
06.2015 - 06.2021
Assistant Manager
Walmart
06.2006 - 06.2015
Bakery Team Lead
Maverik Adventure's First Stop
2025 - Current
Highland High