Merrie Kroll
Everett
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
7
7
years of professional experience
Work History
Server
Instaworks gigs
Seattle
10.2020 - Current
- Ensured efficient restaurant operations through collaboration with staff members.
- Arranged place settings using clean tablecloths, napkins, and tableware for guest arrivals.
- Prepared drinks consistently following standard recipes to maintain quality.
- Provided fine dining service at large catering events in coordination with team members.
- Monitored customer satisfaction with meals, addressing issues swiftly.
Server/Bartender
Miriani's Restaurant
Seattle
02.2019 - 06.2023
- Provided attentive service to guests in a fast-paced dining environment.
- Upsold menu specials to enhance guest dining experience consistently.
- Assisted in training new servers on menu items and service procedures.
Server
Arnie's Restaurant
Mukilteo
09.2020 - 07.2022
- Delivered exceptional customer service to enhance overall satisfaction.
- Operated POS terminals for order entry, bill splitting, and total calculations.
- Greeted customers and addressed inquiries while promoting menu specials.
- Demonstrated enthusiasm and expertise regarding restaurant menu and offerings.
Education
Bachelor of Arts - Environmental Studies
University of Washington
Seattle, WA06-2022
Skills
- Customer service
- Order entry
- Menu knowledge
- Fine dining service
- POS operation
- Upselling techniques
Timeline
Server
Instaworks gigs
10.2020 - Current
Server
Arnie's Restaurant
09.2020 - 07.2022
Server/Bartender
Miriani's Restaurant
02.2019 - 06.2023
Bachelor of Arts - Environmental Studies
University of Washington
Similar Profiles
Terrell BurtonTerrell Burton
Server & Bartender at Instaworks GigsServer & Bartender at Instaworks Gigs
Dasiahneira CullarDasiahneira Cullar
Line Cook/ Cashier/ Prep/ General Labor at Instaworks GigsLine Cook/ Cashier/ Prep/ General Labor at Instaworks Gigs
Reina MorgadoReina Morgado
Security at Instaworks GigsSecurity at Instaworks Gigs
Claudia LopesClaudia Lopes
Adoption and Licensing Social Worker at Department of Children and Families (DCF) – Boston, MAAdoption and Licensing Social Worker at Department of Children and Families (DCF) – Boston, MA
Brian AlvesBrian Alves
Cashier at Wegmans SupermarketCashier at Wegmans Supermarket