Merrilee Compton
Live Oak,FL
Summary
Dynamic Cashier Team Lead at Big Lots with proven expertise in cash handling and customer service. Recognized for enhancing customer satisfaction and loyalty through effective problem-solving and team leadership. Skilled in POS systems and transaction management, consistently maintaining accuracy and efficiency in high-pressure environments.
Overview
2026
2026
years of professional experience
Work History
Cashier Team Lead
Big Lots
- Supervised daily operations, ensuring efficient customer service and checkout processes.
- Trained new cashiers on register systems and customer interaction protocols.
- Managed cash handling procedures, maintaining accuracy in transactions and deposits.
- Coordinated team schedules to optimize coverage during peak hours.
- Resolved customer inquiries, enhancing satisfaction through effective communication skills.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Increased customer loyalty and retention.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Stocker
Frito-Lay
12.2024 - 11.2025
- Stocked shelves efficiently to ensure product availability and visibility.
- Organized inventory to streamline restocking processes and reduce time spent searching for products.
- Maintained cleanliness in storage areas, adhering to safety and sanitation standards.
- Assisted with unloading delivery trucks and verifying incoming shipments against invoices.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Implemented efficient stocking techniques that improved overall workflow and reduced downtime.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Assistant Manager
Family Dollar
11.2021 - 08.2024
- Supported daily operations by coordinating staff schedules and workflow management.
- Assisted in training new team members on company policies and procedures.
- Ensured compliance with safety standards and operational guidelines to maintain a safe environment.
- Monitored inventory levels, placing orders to ensure product availability and reduce stockouts.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Oversaw daily operations to maintain store cleanliness and organization.
Cashier
Circle K
03.2019 - 03.2020
- Collaborated with team members to streamline inventory restocking processes.
- Provided exceptional customer service, building rapport with regular patrons.
- Trained new cashiers on register operations and customer service standards.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
S&S Food Store
02.2017 - 02.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating products and answered inquiries promptly.
- Maintained accurate cash drawer and balanced cash register at end of shifts.
- Ensured cleanliness and organization of checkout area to enhance customer experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Handled returns and exchanges according to store policies with professionalism.
- Built relationships with customers to encourage repeat business.
Cashier
Winn Dixie Supermarket
03.2014 - 02.2017
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Enhanced shopping experience, provided product information and location assistance.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
No Degree -
Southeast High
Bradenton, FLSkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Cash register operation
- Cash handling expertise
- Store opening and closing
- Money handling
- Product restocking
- Heavy lifting
- Payment processing
- Opening and closing procedures
- Cash drawer reconciliation
- Transaction management
- POS systems
- Merchandise stocking
Timeline
Stocker
Frito-Lay
12.2024 - 11.2025
Assistant Manager
Family Dollar
11.2021 - 08.2024
Cashier
Circle K
03.2019 - 03.2020
Cashier
S&S Food Store
02.2017 - 02.2019
Cashier
Winn Dixie Supermarket
03.2014 - 02.2017
Cashier Team Lead
Big Lots
No Degree -
Southeast High