MERYEM CELIK
Elmhurst,NY
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
The Mean Fiddler Bar And Grill
01.2023 - 05.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Flight Attendant
SunExpress
12.2018 - 12.2022
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Education
Civil Aviation
Istanbul Bilgi University
Istanbul06.2018
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Reservation handling
Certification
- First Aid/CPR Certified
Languages
Turkish
Native or Bilingual
English
Full Professional
Timeline
Restaurant Hostess
The Mean Fiddler Bar And Grill
01.2023 - 05.2024
Flight Attendant
SunExpress
12.2018 - 12.2022
Civil Aviation
Istanbul Bilgi University
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