Meryl Sandoval
San Francisco,CA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
7
7
years of professional experience
Work History
Store Manager
STARBUCKS COFFEE COMPANY
07.2021 - Current
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Barista, Shift Supervisor
STARBUCKS COFFEE COMPANY
06.2017 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Collaborated with management to develop innovative marketing strategies that increased foot traffic into the store during slower periods.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Education
High School Diploma -
Phillip & Sala Burton Academic High School
Skills
- Retail Inventory Management
- Store Merchandising
- Recruiting and Hiring
- Multitasking and Organization
- Store Operations
- Relationship Building and Management
- Leadership Development
Timeline
Store Manager
STARBUCKS COFFEE COMPANY
07.2021 - Current
Barista, Shift Supervisor
STARBUCKS COFFEE COMPANY
06.2017 - Current
High School Diploma -
Phillip & Sala Burton Academic High School