Metala Lewis
McDonough,GA
Summary
Developed skills in educational environment, including effective communication, critical thinking, and curriculum planning. Seeking to transition into new field where these skills can be applied and further expanded. Committed to making positive impact and contributing to team success.
Overview
25
25
years of professional experience
Work History
Teacher
Fulton County Schools
Atlanta, Ga
08.2016 - 05.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Cashier
Burlington
Atlanta. Ga
08.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Teacher's Assistant
Tr Jackson
Milton, FL
02.2010 - 06.2015
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
Customer Service Manager
Cox Communications
Pensacola, FL
12.2003 - 05.2008
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Sales Associate
Bealls Store
Milton, FL
08.1999 - 04.2003
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor Of Education - Education
Florida Agricultural And Mechanical University
Tallahassee, FLHigh School Diploma -
Milton High School
Milton, FLSkills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Customer service
- Customer assistance
- Time management skills
- Cash handling
Timeline
Cashier
Burlington
08.2022 - 09.2023
Teacher
Fulton County Schools
08.2016 - 05.2024
Teacher's Assistant
Tr Jackson
02.2010 - 06.2015
Customer Service Manager
Cox Communications
12.2003 - 05.2008
Sales Associate
Bealls Store
08.1999 - 04.2003
Bachelor Of Education - Education
Florida Agricultural And Mechanical University
High School Diploma -
Milton High School