M. Ethan Sandusky
Orange Park,FL
Summary
Organized and dependable candidate with a positive attitude. Efficient at managing multiple tasks in a fast paced environment with attention to detail. Prioritizes safety and willing to take on additional responsibility to meet team goals.
Overview
14
14
years of professional experience
Work History
Realtor
United Real Estate Gallery
Jacksonville, FL
05.2018 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Wrote contracts to outline sales and purchases of properties.
Customer Service Staff
Publix
Jacksonville, FL
09.2010 - 09.2018
- Coordinated the front end placement of cashiers and service clerks to meet customer needs quickly and efficiently.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.
- Developed rapport with customers through friendly communication, building trust in the brand and promoting loyalty.
- Ensured strict adherence to organizational policies regarding privacy, security, and overall customer safety during all interactions.
- Collaborated with team members to improve overall service quality through shared knowledge and expertise.
- Opened store by verifying safe contents.
- Closed store by accounting for all cash, checks, lottery, stamps and made deposits as necessary.
- Managed ordering inventory of front end supplies to optimize operational efficiency
- Improved safety procedures to create safe working conditions for workers.
Lounge Attendant
Second Wind Cigars
Jacksonville, FL
01.2024 - Current
- Provided support during special events in the lounge, helping create memorable experiences for attendees.
- Assisted in maintaining a visually appealing lounge area, and replenished stock as needed.
- Maintained accurate inventory levels of food and beverages by conducting regular stock checks.
- Developed loyalty among patrons through attentive service, personalized recommendations, and consistent attention to detail.
Education
WATSON SCHOOL OF REAL ESTATE
01.2018
High School Diploma -
HOMESCHOOLED
JACKSONVILLE, FL06.2012
Skills
Strong negotiation skills
Calm Under Pressure
Problem-solving abilities
Critical Thinking
Strong communication and interpersonal skills
Works well independently
Works well with others
Strong organizational skills
Safety awareness
Physical fitness
Mental and physical endurance
First Aid Proficiency
Accomplishments
- Licensed Florida real estate Agent, 2018
- Eagle Scout Award, Boy Scouts of America, 2012
References
- Adam Dyr, 904-4979663, Customer Service Manager, Publix.
- Peter Jaghab, 352-213-6888, Owner, Second Wind Cigars.
- Matthew Buchanan, 904-612-9653, Manager Service Planning, CSX Transportation.
- Matthew McDonough, 704-617-0724, Former Director of Talent Acquisition, CSX Transportation.
Timeline
Lounge Attendant
Second Wind Cigars
01.2024 - Current
Realtor
United Real Estate Gallery
05.2018 - Current
Customer Service Staff
Publix
09.2010 - 09.2018
WATSON SCHOOL OF REAL ESTATE
High School Diploma -
HOMESCHOOLED