Mia Barker
Surprise,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Hostess
Hash Kitchen
Peoria, AZ
07.2021 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
Server
Genghis Grill
Tempe, AZ
07.2020 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Tempe, AZ05.2023
Certificate - Law And Human Behavior
Arizona State University
Tempe, AZ05.2023
High School Diploma -
Valley Vista High School
Surprise, AZ2019
Skills
- Dining Room Management
- Event Planning
- Reservations Management
- Safe Food Handling
- Detail-oriented
- Company Policy Compliance
- Calendar and Scheduling Software
- Attention to Detail
- Customer Service Excellence
- Staff Training
- Organizational Skills
- Interpersonal Skills
- Conflict Resolution
- Team Leadership
- Money Handling
- Time Management
- Sales Promotion
- Food Safety Compliance
Timeline
Hostess
Hash Kitchen
07.2021 - Current
Server
Genghis Grill
07.2020 - 06.2021
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Certificate - Law And Human Behavior
Arizona State University
High School Diploma -
Valley Vista High School