Mia Baucom
Keller,Texas
Summary
Dedicated server with strong customer service skills, effectively resolving inquiries and enhancing guest satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Babes Chicken
North Richland Hills, Texas
03.2023 - Current
- Provided friendly and efficient service to guests in a fast-paced environment.
- Managed customer inquiries and resolved issues promptly to enhance guest satisfaction.
- Upsold menu items effectively to enhance guest experience and increase sales opportunities.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
Team Member
Chick-fil-A
North Richland Hills, Texas
05.2022 - 03.2023
- Maintained cleanliness and organization of work area.
- Processed transactions accurately using point-of-sale systems.
- Provided excellent customer service during peak hours.
- Worked hard to learn required tasks quickly to maximize performance.
Education
Associate of Arts - Business Management
Tarrent County College
05-2027
Skills
- Customer service
- Time management
- Sales strategies
- Communication skills
- POS operation
- High volume dining
- Food sales and promotion
- Food safety practices
Certification
- Food Handlers Certificate
Languages
Spanish
Professional
Timeline
Server
Babes Chicken
03.2023 - Current
Team Member
Chick-fil-A
05.2022 - 03.2023
Associate of Arts - Business Management
Tarrent County College