Mia Behrens
Cincinnati,OH
Summary
Motivated college student with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
4
4
years of professional experience
Work History
Server
Scramblers
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate/Desk Rep
Club Pilates
06.2022 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Crew Member
AMC Theaters
05.2021 - 05.2022
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of building to promote clean image.
Court Monitor/Party Host
Sky Zone
08.2020 - 05.2021
- Ensured guest safety and enjoyment.
- Built rapport with guests to promote revisiting.
- Hosted parties for children by engaging the children and supplying food and drink.
Education
High School - General
Turpin High School
Cincinnati, OH05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Quality Control
- Customer Satisfaction
- Organization
- POS System Operation
- Exceptional communication
Timeline
Server
Scramblers
05.2024 - Current
Sales Associate/Desk Rep
Club Pilates
06.2022 - 01.2024
Crew Member
AMC Theaters
05.2021 - 05.2022
Court Monitor/Party Host
Sky Zone
08.2020 - 05.2021
High School - General
Turpin High School
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