Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mia Bello

Miami

Summary

Proven multitasker and customer service expert, adept at seamlessly juggling guest needs at Sonny’s BBQ and managing event logistics with Off The Wall GameRoom. Excelled in high-pressure situations, enhancing guest experiences while maintaining operational efficiency. Skilled in greeting guests and coordinating tasks, my proactive approach resulted in positive outcomes and streamlined operations.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Sonny’s BBQ
12.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Cashier

Hobby Lobby
11.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Events Coordinator

Off The Wall GameRoom
08.2023 - 11.2024
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.

Cashier

Urban Air Trampoline and Adventure Park
05.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Felix Varela Senior Highschool
Miami, FL

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Cleanliness and hygiene
  • Handling complaints
  • Coordinating tasks
  • Table bussing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Restaurant Hostess

Sonny’s BBQ
12.2024 - Current

Cashier

Hobby Lobby
11.2024 - 12.2024

Events Coordinator

Off The Wall GameRoom
08.2023 - 11.2024

Cashier

Urban Air Trampoline and Adventure Park
05.2022 - 08.2023

Felix Varela Senior Highschool

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Mia Bello