Mia Castillo
JURUPA VALLEY,CA
Summary
Friendly and engaging Cashier with a history of delivering excellent customer service in busy retail settings. Strong payment processing skills to promote seamless store operations.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Spark
Riverside , CA
02.2023 - Current
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Shopped at store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
Cashier
Walmart
Rialto, California
06.2024 - 03.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed customer transactions efficiently at a high-volume retail environment.
Cashier/Customer Service
7-Eleven
Riverside, CA
08.2020 - 07.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers and floors.
- Used suggestive selling techniques to promote add-on sales.
- Stocked shelves with merchandise and maintained inventory levels.
- Addressed customer complaints in a professional manner.
Cashier / Stocker
Circle K
Riverside , CA
08.2013 - 06.2014
- Greeted customers and answered any questions they had about the store's products and services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Stocked shelves with merchandise when needed.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted and balanced cashier drawers.
Team member / Cook/ Cashier
Taco bell
Mira Loma, CA
11.2010 - 08.2013
- Greeted customers upon entering the store with friendly demeanor.
- Operated cash registers to process payments from customers.
- Prepared and cooked food items according to recipes, menus and supervisor's instructions.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
High School Diploma -
Patriot High School
Jurupa Valley 06-2009
Skills
- Customer service
- Cash register operation
- Customer engagement
- Strong teamwork
Timeline
Cashier
Walmart
06.2024 - 03.2025
Delivery Driver
Spark
02.2023 - Current
Cashier/Customer Service
7-Eleven
08.2020 - 07.2021
Cashier / Stocker
Circle K
08.2013 - 06.2014
Team member / Cook/ Cashier
Taco bell
11.2010 - 08.2013
High School Diploma -
Patriot High School