Mia Collyer
Phoenix,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Claim Associate
State Farm
Tempe, AZ
07.2023 - Current
- Provided customer service by responding promptly to telephone inquiries about claim status.
- Performed data entry functions into the computer system accurately and efficiently.
- Processed payments according to established guidelines while maintaining compliance with state regulations.
Sales Associate
Hand and Stone Massage and Facial
Anthem, AZ
10.2022 - 07.2023
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
Beauty Consultant
Target
Santa Ana, CA
10.2020 - 07.2022
- Developed sales strategies to promote new products to clients.
- Tracked inventory levels of beauty products and restocked shelves when necessary.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Education
Bachelor of Science - Business
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ01-2027
Esthetics License - Esthetics
Paul Mitchell The School Phoenix
Phoenix, AZ04-2023
Skills
- Claims Investigation
- Policy Interpretation
- Claims Processing
- Insurance Knowledge
- Excellent Communication
Accomplishments
- Good Act Award (12/20/2023) - "I would like to extend my heartfelt thanks for delivering exceptional service to our valued customers. Your dedication and commitment are greatly appreciated and have undoubtedly contributed to our ongoing success. I am truly grateful for your continued efforts and for upholding the highest standards of customer service."
- Good Act Award (02/02/2024) - "Thank you for your ongoing dedication and continuous engagement amidst the changes."
- Good Act Award (02/21/2024) - "Mia, thank you for not unquestioningly following directions when you know they are not accurate. Your courage to ask questions when things seem amiss is truly commendable."
Timeline
Claim Associate
State Farm
07.2023 - Current
Sales Associate
Hand and Stone Massage and Facial
10.2022 - 07.2023
Beauty Consultant
Target
10.2020 - 07.2022
Bachelor of Science - Business
Maricopa Community Colleges - Paradise Valley Community College
Esthetics License - Esthetics
Paul Mitchell The School Phoenix