Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Key Holder, Buyer, and Sales Associate
Once Upon a Child
Fayetteville, AR
07.2024 - Current
Have established personal connections with customers, exceeding customer service expectations
Provide excellent customer service by assisting shoppers in locating items, answering inquiries, and ensuring a positive shopping experience.
Operate cash registers efficiently, processing transactions, returns, and exchanges while maintaining accuracy.
Answer phone inquiries, addressing customer questions about inventory, store polices, and pricing.
Perform duties as a 'Buyer', evaluating and inputting incoming resale items into the computer system, determining resale prices and customer payouts based on store guidelines.
Train new employees on store operations, cash register use, and buying procedures, ensuring a smooth onboarding process.
Contribute to a collaborative and efficient work environment during high-volume sales periods.
Opened and closed the store, ensuring security and compliance.
Verified accuracy of register tills at beginning and end of shift.
Pantry Chef
Pestos by Lance
Fayetteville, AR
06.2023 - 07.2024
Promoted to Pantry Chef from dishwasher after just a couple of months.
Prepared and assembled cold food items including salads, appetizers, desserts, dressings, and condiments according to recipes and portion guidelines.
Assisted in receiving and checking in deliveries of fresh produce and other pantry ingredients.
Demonstrated strong knowledge of food safety and sanitation practices to uphold health code standards.
Collaborated with kitchen staff and servers to ensure seamless coordination between food preparation and service.
Contributed to a positive team environment by assisting coworkers during high-volume service periods.
Maintained clear and professional communication to address special request, dietary restrictions, and timing requirements.
Crew Member
Raising Cane's
Fayetteville, AR
06.2021 - 05.2023
Placed orders into POS systems and handled cash and credit transactions.
Became a certified trainer, and trained new employees regarding company policies and food preparation procedure.
Performed cleaning duties such as sweeping, mopping, washing dishes, to keep equipment and facilities sanitary.
Handled customer complaints in a professional and courteous manner.
Followed all safety and security procedures to reduce risk.