MIA DEL RIVERO
Barrington,IL
Summary
Dynamic professional with proven expertise in customer service and front desk management, honed at Miami Herbert Wellness Center. Excelled in enhancing guest experiences and streamlining inventory reporting, demonstrating strong communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Miami Herbert Wellness Center
08.2024 - Current
- Welcomed and assisted guests, managing memberships and scheduling
- Addressed inquiries and provided facility support
Lifeguard
Kingwood Community Pools Company
06.2024 - 07.2024
- Ensured patron safety and maintained pool cleanliness
- Communicated with pool management regarding safety concerns
Receptionist & Inventory Reporter
Lake Livingston Golf Carts
04.2021 - 01.2024
- Managed front-desk operations and customer relations
- Monitored and reported inventory stock levels
Education
Bachelor of Arts - Criminology and Public Relations
University of Miami
Coral Gables, FL05.2027
High School -
Kingwood High School
Kingwood, TX05.2023
Skills
- Customer Service
- Front Desk Management
- Inventory Reporting
- Data Organization
- Strong Communication
- Team Collaboration
Volunteer Experience
- Addis Faith Foundation, Kingwood, TX, Volunteer, 01/18, 12/23, Contributed over 200 volunteer hours through organizing fundraisers and charity events.
- Strawbridge United Methodist Church, Kingwood, TX, Vacation Bible School Teacher, 01/18, 12/21, Planned and conducted educational activities for elementary-aged children.
Awards
- National English Honor Society | Junior – Senior Year
- Rho Kappa National Honor Society | Junior – Senior Year
- KHS Honor Roll K Award | Junior Year
- KHS AP Recognition K Award | Senior Year
Timeline
Front Desk Receptionist
Miami Herbert Wellness Center
08.2024 - Current
Lifeguard
Kingwood Community Pools Company
06.2024 - 07.2024
Receptionist & Inventory Reporter
Lake Livingston Golf Carts
04.2021 - 01.2024
Bachelor of Arts - Criminology and Public Relations
University of Miami
High School -
Kingwood High School
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