Mia Fatima D.Diaz
Germantown,MD
Overview
2026
2026
years of professional experience
Work History
Server
Red Robin
02.2023 - Current
- Provided excellent customer service by greeting and seating guests promptly.
- Assisted in maintaining cleanliness and organization of dining areas.
- Learned menu items to accurately inform customers about specials and recommendations.
- Supported team members during busy shifts to ensure efficient service delivery.
- Developed strong communication skills through interactions with diverse clientele.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Silver Diner
2021 - 01.2023
- Provided excellent customer service by greeting and seating guests promptly.
- Assisted in maintaining cleanliness and organization of dining areas.
- Learned menu items to accurately inform customers about specials and recommendations.
- Supported team members during busy shifts to ensure efficient service delivery.
- Developed strong communication skills through interactions with diverse clientele.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Montgomery College
Rockville, MDHigh School -
North West High School
Germantown, MD05.2022
Skills
Team player
Bilingual
Languages
Spanish
Elementary
Timeline
Server
Red Robin
02.2023 - Current
Server
Silver Diner
2021 - 01.2023
Montgomery College
High School -
North West High School