Mia Flores
Houston,TX
Summary
Dynamic and dedicated professional with a strong background in customer service at Popeyes Louisiana Kitchen. Proven ability to enhance customer satisfaction through effective conflict resolution and team collaboration. Skilled in point-of-sale operations and maintaining accurate financial records, ensuring a seamless dining experience for patrons.
Overview
4
4
years of professional experience
Work History
Cashier
Popeyes Lousiana Kitchen
Houston, TX
06.2022 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with menu selections, ensuring a positive dining experience.
- Trained new cashiers on operational procedures and best practices.
- Resolved customer inquiries and concerns promptly to enhance satisfaction levels.
Education
High School Diploma -
Dobie High School
Houston, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer relations
- Order taking
- Conflict resolution
- Refunds and exchanges
- Issue resolution
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Popeyes Lousiana Kitchen
06.2022 - 12.2025
High School Diploma -
Dobie High School