Mia Galvan
Summary
Professional retail worker with the ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
Shell Gas Station
04.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Cashier
Dairy Queen Grill & Chill
02.2020 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Trinity High School
Trinity Tx 05-2023
Skills
- Customer service
- Team leadership
- Problem-solving
- Clear communication
- Team management
- Money handling
- New hire training
Timeline
Cashier Team Lead
Shell Gas Station
04.2023 - Current
Cashier
Dairy Queen Grill & Chill
02.2020 - 10.2022
High School Diploma -
Trinity High School
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