Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Mia Guerriero

Boone,NC

Summary

I am currently a college student looking for a way to place my talents into a workplace, and with my education in cell and molecular biology and my absolute love for all type of animals, I am specifically trying to get a job within veterinarian care. I have experienced organizational and social skills that I believe would make me a wonderful candidate for a sort of job within this field at my age, and hope I can be considered as an outstanding applicant within this field.

Overview

3
3
years of professional experience

Work History

Hostess

44 Mills + Tap
Kannapolis, North Carolina
08.2022 - 08.2024
  • Greeted guests while seating in a time-efficient and warm manner.
  • Handled phone calls and to-go orders, as well as managed holds during busy business hours.
  • Maintained a clean and organized host desk, as well as conducted necessary sorting through menus and supplies when necessary.
  • Handled and operated reservations and seating wait time.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Resolved any customer complaints or issues quickly and professionally.
  • Handled cash payments and reconciled daily transactions accurately.

Team Member

SweetFrog Premium Frozen Yogurt
Kannapolis, NC
01.2022 - 08.2024
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Provided customer service support to ensure satisfaction.
  • Resolved customer issues promptly in a professional manner.
  • Answered phone calls regarding inquiries about products or services.
  • Participated in training sessions for new employees when needed.
  • Addressed customer needs, responding to specific requests.

Education

High School Diploma -

Northwest Cabarrus High School
Concord, NC
06-2024

Bachelor of Science - Biology

Appalachian State University
Boone, NC

Skills

  • Customer Service
  • Greeting guests
  • Phone Etiquette
  • Cleaning
  • Problem-Solving
  • Complaint resolution
  • Decision-making capabilities

Affiliations

  • Special Olympics Volunteer
  • Human Society Volunteer (walking/entertaining the animals)
  • Elementary School Volunteer for events and aid of staff

Accomplishments

  • Two time Ricky Hendrick Scholarship Award Winner
  • Two Time Local 669 Scholarship Award Winner
  • American Legion Scholarship Award Winner
  • Appalachian 2023-2024 Deans List Student

Timeline

Hostess

44 Mills + Tap
08.2022 - 08.2024

Team Member

SweetFrog Premium Frozen Yogurt
01.2022 - 08.2024

High School Diploma -

Northwest Cabarrus High School

Bachelor of Science - Biology

Appalachian State University

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Mia Guerriero